The Tier 3 Account Executive II role is responsible for successfully renewing and expanding the Company’s products and services with a defined portfolio of existing accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross sell and upsell.
Essential Key Responsibilities
Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients
Maintain revenue stream through successful renewal of existing business and expand revenue stream through needs up-selling and cross-selling
Proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed annual objectives
Perform account planning for assigned accounts, coordinating with internal sales resources to ensure strategic alignment
End-to-end accountability for driving negotiation, contracting, and approval processes
Maintain consistent and accurate data in SFDC to support territory, account planning, and forcasting
Collaborate with Marketing and other stakeholder teams to increase retention rates
This orle is intended for a developing professional
Complete required D&B certifications
Additional duties as assigned
Education and Experience
Bachelor's Degree: Required
Years of Relevant Experience: 5 to 8 years
Essential Skills and/or Certifications
Minimum of five (5) years of client-facing experience in sales, sales coordination, account management, marketing, customer success, or related fields
Demonstrated ability to communicate the value proposition of multiple D&B solutions
Impressive track record of closing sales, winning clients, managing client relationships and attaining or exceeding annual quota(s).
Firm understanding of D&B commercial contracting formats, pricing and sales order management
Demonstrated ability to independently manage a detailed work plan with limited managerial oversight
Sound business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
Proficient in MS-Excel, MS-PowerPoint and MS-Word skills
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
Key Stakeholders
External Clients, Account Executives, Client Success, Marketing, Data, Product, Delivery and Customer Service Team members
Physical Requirements
Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform essential functions.
Ability to sit, speak, and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening, and/or weekend hours as needed