Account Manager
Job Description
Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.
The Account Manager will be the primary person focused on developing strong relationships, providing daily support and providing technical insights to execute on an account strategy that will earn the best return for both the client and the company.
Principal Duties and Responsibilities
o Build strong, professional relationships with key contacts at assigned client companies, both at franchise and corporate levels.
o Brings together the right team members (Technicians, Ops managers, support staff, technical teams, and leaders) to meet client goals and expectations.
o Stays up to date on industry trends and best practices, and shares useful insights with clients
o Manages contract renewals and handles price increases
o Regularly checks in with clients to understand their needs and improve their programs.
o Communicates clearly and professionally with key contacts, including senior executives.
o Completes and submits required weekly, monthly, and annual reports, and handles related administrative tasks.
o Take on additional duties as needed.
Requirements
o Must have a bachelor’s degree in business or management-related field and five years of account management experience
o Self-motivated and able to work well under pressure in fast-changing situations.
o Proven ability to successfully complete projects and initiatives.
o Strong verbal and written communication skills.
o Professional presence and confidence when working with senior leaders.
o Strong negotiation skills with a history of achieving results.
o Good understanding of financial concepts and overall business operations.
o Proven ability to motivate and inspire a team.
o Strong attention to detail.
o Good judgment and decision-making skills.
o Willing and able to travel by car and plane to meet clients, visit field operations, and attend meetings or conferences as needed.
o Comfortable using Google tools (Docs, Sheets, Calendar, Drive, etc.).
Benefits
Salary Range: $75,000-$80,000/ year plus commissions with the following perks!
- Working with a small “tight knit” team who excel at providing exemplary customer service – We “WOW” our customers and have fun doing it, everyday!
- Company cell phone and laptop
- Company paid holidays, vacation and sick time.
- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Employee Assistance Program that offers services such as free counselling services and other benefits
- Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
- Employee Discounts
- Fantastic Tuition Reimbursement benefits & Scholarship Programs
- Ongoing job training and potential for advancement in a growing organization
AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
Environmental Pest Control is committed to fostering an inclusive environment and will provide accommodations in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations at any stage of the recruitment process, please contact us directly.
