Flemish speaking Automotive Customer Support
- Flowdesk Cx
Job Description
Are you passionate about the automotive industry? We are looking for a Bilingual Flemish & English Customer Support Specialist to join our team in Spain.
The Role: Impact & Responsibilities
- Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects
- Ensure all customer interactions align with the quality standards and premium positioning of the brand.
What We Are Looking For
We value game-changers—people who are curious, adaptable, and genuinely love to help. You'll be a great fit if you have:
- Linguistic Excellence: Proficiency or bilingual level in Flemish combined with an advanced level of English.
- Experience: 1 year of experience in Customer Service or Sales roles.
What's In It For You?
We invest heavily in our people because we know that our success depends on yours. By joining our team, you will enjoy:
- Stability: A full-time, permanent contract (39 hours/week).
- Competitive salary package: Base salary + performance bonus + private health insurance
- Work-Life Balance: A fixed schedule from Monday to Friday, 09:00 – 18:00 (no weekends).
- Remote flexibility: Work from home from anywhere in Spain.
- Growth & Training: Fully paid, comprehensive training on our automotive projects, plus access to specialized career development programs and courses.
