General Manager - Saas Company

Job Description

Our client is a SaaS company at a pivotal stage of growth. We're looking for a General Manager to partner with our CEO, take ownership of day-to-day operations, and lead us into our next phase of scalable, profitable expansion.

This isn't a pure "oversight" role. You'll balance strategic leadership with hands-on execution—diagnosing problems, testing initiatives, and proving economic results before we reinvest in growth. Think of it as building a plane while flying it, with a clear destination in sight.

The Mission

Drive sustainable, profitable growth at with full P&L accountability. Lead a distributed team of 16+ across revenue, IT operations, finance, and HR. Report directly to the CEO as his right hand, with 3 direct reports and the opportunity to step into the CEO role within 12–24 months.

What You'll Own

Commercial Growth
Diagnose root causes, create strategic plans, and lead initiatives that unlock revenue growth and improve EBITDA.

Operational Effectiveness
Optimize the customer lifecycle, subscription management, and recurring revenue strategies. Build systems that protect our culture while scaling performance.

Performance Management
Maintain visibility through dashboards and scorecards. Set clear standards, track the right metrics, and hold teams accountable.

P&L Responsibility
Take full P&L ownership after 3–6 months (with CEO coaching to sharpen your skills). Drive sustainable profitability in a resource-smart environment.

You're the Right Fit If You Have These Traits

🧠 Entrepreneurial & Hands-On
You roll up your sleeves. You're excited to touch many parts of the business yourself while keeping the whole picture in view.

💰 Profit-First Attitude
You thrive in a bootstrapped environment. Every decision is measured against ROI and sustainable economics.

⚙️ Technically Comfortable
You understand how SaaS infrastructure and products are built. You confidently bridge business strategy with engineering execution.

📊 Data-Driven & Results-Oriented
You make decisions based on facts, not gut feel. You're disciplined about economic performance and measurable outcomes.

🗣️ A Communicator Who Inspires
You lead with trust and emotional intelligence. You communicate with clarity and help others perform at their best.

Your Background

• 4+ years in SaaS/tech leadership (infrastructure experience preferred)
• Experience in a bootstrapped company (under 50 people, $1M–$5M ARR)
• 3+ years leading remote, multicultural teams
• Strong foundation in sales and marketing
• Familiarity with subscription metrics (MRR, CAC, LTV, churn)
• Experience working closely with founders
• 2+ years of full P&L ownership (proven track record)

What's In It For You

🌍 100% Remote
Work from anywhere in Eastern Europe. Your home, your rules.

📈 Professional Growth
Touch every part of the business. Learn, experiment, and make a visible impact.

🎯 Direct CEO Mentorship
Work 1:1 with a founder who's built companies for 15+ years. You'll get real coaching, not just performance reviews.

🚀 CEO Succession Path
Prove yourself in the first 12 months, and you'll be positioned as the #1 person to step into the CEO role.

🛠️ Shape the Next Phase
Join at a pivotal moment. Your ideas will genuinely influence our marketing strategy, positioning, and growth trajectory.

❤️ Friendly Environment
We value people. Full stop.

💰 Performance-Based Bonuses
When the business wins, you win. Transparent structure tied to profitability and KPIs.

🆘 Emergency Fund
Interest-free loans with comfortable payouts when life happens.