National Account Manager Neighborhood Direct Sales - Business NDSb

Job Description

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Business (NDSb) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring consistent communication, strategic alignment, and effective execution of initiatives that drive business sales performance within the channel. The National Account Manager plays a key role in maximizing engagement, strengthening account relationships, and ensuring field readiness across business-focused dealer teams.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer stakeholders to execute channel initiatives, identify operational improvement opportunities, and provide structured field support. The ideal candidate combines strong relationship management skills with analytical capability, field engagement experience, and the ability to translate sales trends and program data into actionable strategies that drive measurable business growth. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

• Serve as the primary point of contact between DSI, AT&T stakeholders, and NDSb dealer teams
• Lead and execute NDSb-specific initiatives, ensuring timely and aligned implementation
• Align DSI support with AT&T and dealer business sales objectives through structured communication
• Identify operational opportunities and support process improvements impacting the business channel
• Analyze sales reports and performance data to identify business sales and engagement trends
• Communicate insights, program updates, and strategic priorities to internal and external stakeholders
• Partner with training and design teams to develop business-focused field and dealer-facing materials
• Maintain subject matter expertise on NDSb programs, processes, and account expectations
• Spend time in the field engaging with dealer teams to understand business sales execution
• Represent DSI professionally at meetings, dealer engagements, and AT&T events (overnight travel required)

Requirements

• 3–5+ years of experience in account management, channel management, B2B sales, or related field
• Experience in telecommunications, mobility, or business-to-business sales environments preferred
• Strong understanding of business sales cycles and dealer engagement strategies
• Proven ability to influence and align cross-functional stakeholders across corporate and field teams
• Experience analyzing sales performance metrics and translating data into strategic insights
• Strong organizational skills with the ability to manage multiple initiatives simultaneously
• Excellent verbal and written communication skills
• Experience collaborating with training, operations, and field support teams
• Willingness and ability to travel overnight as required

• Professional presence and ability to represent DSI and AT&T at the executive and field levels

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!