Travel Operations & Client Success Representative

Job Description

We are seeking a dependable Travel Operations & Client Success Representative to coordinate personalized travel arrangements while delivering high-quality client service. This role emphasizes research, operational coordination, documentation management, and timely communication to ensure each plan is completed accurately and efficiently.

In this position, you will work directly with clients to collect scheduling needs, preferences, and budgets. You will assess appropriate service options, coordinate bookings, confirm reservations, and prepare organized travel schedules. Maintaining precise documentation and tracking confirmations within internal systems are essential to ensuring smooth operations. You will also assist with itinerary updates, schedule changes, and client inquiries as needed.

This service-oriented role focuses on structured planning and operational accuracy rather than promotional sales. Candidates who value organization, reliability, and consistent communication will find this position both engaging and rewarding.

Key Responsibilities

• Document client planning requirements

• Research appropriate lodging and transportation options

• Coordinate and confirm reservations

• Prepare itineraries and confirmation materials

• Manage schedule updates and client communications

• Maintain organized operational records

Qualifications

• Strong communication and organizational skills

• High attention to detail

• Ability to manage multiple active requests

• Experience in administrative or hospitality support preferred

What We Offer

• Flexible scheduling options

• Guided onboarding and training

• Access to professional planning tools

• Clear paths for long-term growth