Nordic-Speaking Customer Support for Disney +, Work from Home in Greece

Job Description

✨ Join the Magic with Disney +! Patrique Mercier Recruitment ES is excited to offer an opportunity for Nordic-Speaking Customer Support representatives to work from home in Greece, supporting the enchanting Disney + platform! If you’re fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a love for entertainment, this role is tailor-made for you!

In this fantastic position, you will assist Nordic-speaking customers with their inquiries about Disney +, ensuring that they have the best experience while enjoying their favorite movies and shows. Enjoy the flexibility of working from home while being part of a vibrant team. If you're ready to bring a touch of magic to customer service and advance your career, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Nordic-speaking clients via various communication channels.
• Assist customers with inquiries about Disney + services, assisting with account management and troubleshooting queries.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service level objectives and enhance overall customer satisfaction.
• Engage in ongoing training to keep up with product features and improvements.

Requirements

• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
• A passion for customer service and the entertainment industry.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A collaborative team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively from home, demonstrating strong organizational skills.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...