Nordic-Speaking Customer Support for Online Marketplace Platform Department
- Patrique Mercier Recruitment By Cyriel
Job Description
🌍 Join Our Innovative Online Marketplace Team! Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a Nordic-Speaking Customer Support representative in our Online Marketplace Platform Department. If you're fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for providing outstanding service, this role is perfect for you!
In this pivotal position, you'll support Nordic-speaking customers as they navigate our online marketplace, helping them with inquiries and ensuring a smooth shopping experience. Become a part of a vibrant, multicultural team while embracing the flexibility of remote work. If you're eager to make a difference in the e-commerce sector, we would love to hear from you!
Your Responsibilities
- Provide exceptional customer support to Nordic-speaking users via various channels, including phone, email, and chat.
- Assist customers with inquiries related to the online marketplace and resolve any issues effectively.
- Accurately document customer interactions and assist in tracking feedback in our CRM system.
- Collaborate with team members to achieve service goals and improve customer satisfaction.
- Participate in ongoing training to stay up to date on platform features and industry trends.
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in e-commerce, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a remote setting, showcasing strong organizational skills.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
