Czech-Speaking Customer Service for Hotel Reservations Department in Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Czech-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about the hospitality industry and enjoy helping customers plan their perfect vacations, this is the ideal role for you. You will be responsible for assisting Czech-speaking clients with their hotel reservations and inquiries, ensuring they have a smooth and enjoyable experience. Join a dedicated team that values high-quality customer service and provides support in an exciting location!
Your Responsibilities
- Deliver exceptional customer support to Czech-speaking clients through phone, email, and live chat.
- Assist customers with hotel bookings, respond to inquiries, and resolve any related issues promptly.
- Maintain a friendly and professional demeanor in all customer interactions.
- Accurately document customer interactions to contribute to service improvements.
- Collaborate with colleagues and hotel partners to guarantee a flawless customer experience.
- Engage in ongoing training to stay updated on hospitality trends and booking systems.
Requirements
- Fluency in Czech (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to providing outstanding customer service.
- Prior experience in customer service or hospitality is preferred, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Positive attitude and a proactive approach to customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
