Customer Service Specialist (Danish Speaker) - Remote
- Global People Sphere
Job Description
Are you passionate about cutting-edge digital solutions, and delivering exceptional customer experiences? Imagine being the voice of a prestigious European automotive brand, helping customers every day while working 100% remotely from Portugal. If you´re fluent in Danish and love solving problems with a smile, this role might be your next big move.
Your Mission
As a Customer Service Representative, you´ll be at the heart of the customer journey—creating positive, memorable experiences at every interaction. You will:
- Be the friendly and professional point of contact for customers via phone, chat, and email
- Represent a leading European brand with confidence, warmth, and enthusiasm
- Accurately document customer interactions, solutions, and follow-ups in our CRM system
- Troubleshoot and resolve questions related to digital products
- Stay up to date with the latest products, services, and policies to provide spot-on information
- Collaborate with a supportive team to continuously improve the customer experience
What You Bring
- Speak Danish at Fluent level (written & spoken) and have English at B2 level
- Have at least 1 year of experience in customer service or a call center environment
- Are passionate about automotive topics and comfortable with digital technologies
- Have strong attention to detail, organization, and problem-solving skills
- Enjoy thinking creatively and finding solutions that truly help customers
Don´t tick every single box? No worries—we still encourage you to apply. We´re great at matching talent with the right opportunity.
What´s In It for You
We believe great people deserve great benefits:
- Work with a well-known brand recognized for innovation and quality
- Full-time role with an indefinite contract (terms may vary based on experience and client needs)
- Competitive salary + performance bonuses
- 100% Work From Home, based in Portugal
- Fully paid training—we set you up for success from day one
- Career development programs to help you grow long-term
- Monday-Friday work schedule.
Ready to drive your career forward with us?
Apply now and become part of a team where your language skills, passion for brands, and customer-first mindset truly matter.
