Dutch Speaking Customer Service for Hotel Reservations Department in Greece

Job Description

Patrique Mercier Recruitment ES is excited to announce a wonderful opportunity for Dutch-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality, this role is perfect for you. You will assist Dutch-speaking customers with their inquiries concerning hotel reservations, ensuring they have a smooth and enjoyable experience in planning their stays. Join our dynamic team committed to delivering exceptional service in the hospitality industry!

Your Responsibilities

• Provide excellent customer support to Dutch-speaking clients through phone, email, and live chat.
• Efficiently handle inquiries related to hotel bookings, cancellation requests, and general information.
• Maintain a professional and friendly demeanor during all customer interactions.
• Document customer interactions accurately to assist in service improvement and quality assurance.
• Collaborate with team members and hotel partners to ensure an exceptional customer experience.
• Participate in ongoing training to enhance understanding of hotel services and customer service best practices.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• A strong commitment to providing outstanding customer service.
• Previous experience in customer service or the hospitality industry is a plus, but not required.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Positive attitude with a proactive approach to problem-solving.
• Willingness to learn and grow within a supportive and vibrant work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...