Job Description
Patrique Mercier Recruitment is excited to offer a unique opportunity for a Czech Customer Support Role based in beautiful Greece, complete with a fully paid relocation package. This role is perfect for individuals seeking an adventurous work environment while providing exceptional customer service in the thriving Czech market. As a customer support representative, you will be responsible for addressing customer inquiries, providing support, and ensuring a high level of satisfaction. If you are fluent in Czech and are ready for a new challenge in a breathtaking location, we want to hear from you!
Responsibilities
- Deliver outstanding customer support via phone, email, and chat in Czech.
- Assist customers with inquiries regarding products and services.
- Efficiently resolve customer issues and complaints to enhance satisfaction.
- Educate customers about company offerings and guide them in making informed decisions.
- Accurately document customer interactions to ensure quality service.
- Collaborate with team members to improve overall customer experience.
Requirements
- Fluency in Czech (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to adapt to a new environment and embrace cultural differences.
- Interest in learning about the Greek culture and lifestyle.
- Willingness to relocate to Greece and participate in a relocation package.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )