Job Description
Patrique Mercier Recruitment is excited to offer a unique opportunity to work in Greece as a Finnish Customer Support representative, complete with a full relocation package. This role is ideal for individuals looking to enhance their career while experiencing the vibrant culture and beauty of Greece. As a part of a dynamic customer support team, you will assist clients with various inquiries, delivering exceptional service and support. If you are fluent in Finnish and eager to embark on a new adventure, we would love to hear from you!
Responsibilities
- Deliver exceptional customer support through phone, email, and chat.
- Assist customers with inquiries related to products and services, ensuring thorough understanding and resolution.
- Manage customer complaints and provide appropriate solutions in a timely manner.
- Educate customers on product details and offerings to enhance their experience.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to continuously improve service quality.
Requirements
- Fluency in Finnish (both spoken and written) is essential.
- Strong communication and interpersonal abilities.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Willingness to relocate to Greece and adapt to a new cultural environment.
- Ability to work independently as well as part of a team.
- Interest in the customer support industry is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )