Customer Service Representative (Italian Market) – Remote in Greece

Job Description

Job Title: Customer Service Representative (Italian Market) – Remote in Greece

Location: Athens, Greece (Remote from anywhere in Greece)

Start / Training Date: 09 February 2026
Languages: Italian (C2) & English (B2)
Salary: €1,045 gross/month + up to 10% monthly bonus
Training from home: Yes
Work from home: Yes
Interview Deadline: 28 January 2026

About the Role

Join a global consumer services company as an Italian-speaking Customer Service Representative. Provide exceptional customer support remotely while receiving full paid training and relocation support (if relocating from the EU).

Responsibilities

• Serve as the first point of contact for customers of a world-renowned brand

• Handle inquiries via phone, email, or chat in Italian

• Solve customer issues with empathy and efficiency

• Collaborate with internal teams to resolve queries

• Become a product expert through a 10-day paid training program

Requirements

• Italian C2 (written & spoken)

• English B2

• Strong communication and active listening skills

• Team-oriented with a customer-first mindset

• EU passport or valid Greek work permit

What We Offer

• €1,045 gross/month + up to 10% monthly bonus

• Healthcare coverage & employee discounts

• Fully paid training

• Free online Greek language classes

• Option to work on-site later

• CSR initiatives, company events & career growth opportunities

• Comprehensive relocation package (if required): flight ticket, 2-week hotel stay, airport pick-up, real-estate agency fee coverage

Work & Training

• Remote work from anywhere in Greece

• Paid 10-day training from home

• Work schedule provided in advance

How to Apply
If this opportunity fits your profile, apply here or send your CV to [email protected]