We are looking for a reliable and customer-focused Reservations Support Specialist to assist clients with booking and managing their travel arrangements. This role focuses on coordination, accuracy, and delivering a smooth experience from initial planning through completion.
You will support clients by researching options, confirming reservations, and ensuring all details are properly documented. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while maintaining high service standards.
Key Responsibilities
Communicate with clients to understand scheduling needs and preferences
Research accommodations, transportation, and activity options
Coordinate and confirm bookings accurately and on time
Maintain organized client records and documentation
Assist with itinerary updates and schedule changes
Provide consistent support throughout the planning process
Qualifications
Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Prior customer service or administrative experience is a plus
What We Offer
Structured training and ongoing guidance
Access to booking systems and professional tools
Opportunities for growth and skill development