Client Planning Support Specialist

Job Description

We are seeking a dependable and detail-oriented Client Planning Support Specialist to assist individuals and families with organizing personalized trip plans. This role is designed for someone who enjoys structured coordination work, clear communication, and supporting clients through a well-defined planning process. While the position offers flexibility, accuracy, follow-through, and professionalism are essential.

In this role, you will work directly with clients to understand schedules, preferences, and budgets, then assist with researching options and coordinating reservations. You will help compile clear itineraries, confirmations, and documentation to ensure each plan is well organized and easy to follow. This position is ideal for candidates in Michigan who value consistency, customer service, and independent work.

Key Responsibilities

• Communicate with clients to gather preferences, timelines, and expectations

• Research lodging, transportation, and experience options

• Coordinate and confirm reservations with approved suppliers

• Prepare itineraries, confirmations, and planning documents

• Assist with updates, changes, or rescheduling requests

• Maintain accurate and organized client records

Qualifications

• Strong organizational and communication skills

• Attention to detail and ability to manage multiple requests

• Customer service or coordination experience preferred

• Comfortable working independently with provided tools

What We Offer

• Flexible work structure

• Training and ongoing support

• Access to professional planning resources