Work As A Czech Speaking Customer Support for Financial Services In Greece

Job Description

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a skilled Czech Speaking Customer Support Representative to join a leading financial services company based in beautiful Greece. This role is ideal for dynamic individuals who are passionate about providing exceptional customer service and keen on helping clients navigate their financial inquiries. As a bridge between our clients and the financial institution, you will play a crucial role in ensuring customer satisfaction while boosting the brand’s reputation in the Czech-speaking market. You will also be part of a vibrant team in a supportive corporate culture that celebrates diversity and encourages professional growth. The position not only offers a chance to work in a sun-kissed location but also the opportunity to develop your career in the bustling financial services sector. If you are fluent in Czech, have excellent communication skills, and are looking to make a meaningful impact in your career, we want to hear from you!

Responsibilities

• Provide first-class customer service to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding financial services, account management, and transaction processes.
• Resolve customer complaints by identifying problems and implementing effective solutions.
• Maintain detailed and accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery and client satisfaction.
• Continuously stay updated on products, services, and regulatory changes in the financial industry.
• Participate in training sessions and workshops to enhance skills and knowledge in customer service and financial services.

Requirements

• Fluency in Czech and English, both written and spoken, is essential.
• Proven experience in a customer service role, ideally within financial services.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills with a customer-oriented attitude.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Familiarity with customer service software and CRM systems is advantageous.
• Flexibility to work varied shifts including evenings and weekends as required.

Benefits

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...