Senior Product Manager

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Troy, MI,  Franklin, TN,  Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Defines and drives delivery of solutions that enables product outcomes that delights our stakeholders and customers. Develops solutions and deliver scalable products to the end user

What You Will Do:

• Creates and manages product strategies, roadmaps, and product specifications for all payments specific 
  product suites.
•  Ensures product features and processes align with applicable financial compliance and risk management 
  standards.
• Creates and validates user story feature acceptance criteria as well as ensure appropriate testing 
  frameworks for product features.
• Collaborates with business leads, partner operations, customer success, architecture and engineering 
  and product inputs to assess cross-partner value, scope of effort, usability, and priority of product 
  features.
•  Supports or leads product discovery on new product offerings, working with the Product Manager team, 
  strategy team, business partners, and others to identify potential new lending products and validate the 
  opportunity.
•  Collaborates with product marketing, sales, partners, support etc. to develop product collateral such as 
  product descriptions, presentations and training for a strong go-to market and customer support plan.
• Develops and/or implement database recovery plans and procedures.
• Other duties as assigned.

What You Will Need:

• Product Management Expertise: 5+ years in product management, with hands-on experience in shaping and driving product strategy, roadmap ownership, and customer-focused decision-making including experience with lending products in banks, consumer finance or fintechs with a strong understanding of commercial loan markets and lending partner and service provider ecosystems.
• Commercial Lending Insight: Direct experience in commercial lending, with a strong understanding of industry-specific needs and challenges including commercial and consumer lending loan lifecycles from lead generation to secondary market sales and servicing.
• Sr. PM approach and mindset:  You’re able to break down complex initiatives into actionable outcomes and drive work independently.  In addition to identifying issues and risks in developing strategy and tactical execution, you are solution oriented and action towards bias in proactively mitigating and solving identified issues.
• Product, people and process discovery: Proven ability to engage stakeholders in granular discovery sessions uncovering and defining detailed processes and procedures across people and systems.  Ability to dissect discovery outcomes to identify actionable outcomes supporting strategic revenue and operational needs.
• Analytical and Problem-Solving Skills: Strong data-driven analytical approach, with the ability to make informed decisions even when complete data is unavailable.
• Stakeholder Engagement: Demonstrated experience working with senior leadership and cross-functional teams to align on objectives and ensure cohesive execution.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $82,918.25 – $153,136.92

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you’re excited about this role but your experiences don’t match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

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Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

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