Senior Solution Consultant

Job Description

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tecsys could be a good fit for you!

About the Role

The Senior Solution Consultant will be responsible for supporting sales efforts in the US and Canada.  They will work in partnership with Account Executives to understand a company’s needs, design and present solutions and value propositions that address those needs and ultimately guide prospects and customers through their buying journey.   

Responsibilities

• Accurately qualify the technical fit of the Tecsys solution and partner with the AE in sales qualification
• Engage in effective discovery by listening, demonstrating curiosity, and asking open-ended questions
• Provide professional and timely response to RFP's and RFI's, coordinating across the organization when needed
• Perform site visits as needed to observe customer operations, assess hardware requirements and gather insights from customer stakeholders and users
• Partner with the AE and opportunity team to develop the strategy to win
• Collaborate with the customer and the opportunity team to develop meaningful demonstrations around the Tecsys platform and solutions
• Clearly articulate the impact of the solution as a business enabler for prospect's stakeholders and achieve buy in
• Learn and communicate technical customer success stories across each core vertical
• Understand and leverage technical differentiators to win against the competition
• Establish credibility as a technical expert and trusted advisor with the customer
• Demonstrate knowledge of warehouse automation capabilities and offerings
• Seek out ways to enable the prospect or customer to progress smoothly through the buying journey and sell internally within their own organization
• Collaborate effectively across the organization and drive feedback from the field back into the organization

Requirements

• 5+ years’ experience in a Presales or similar customer facing role
• Bachelor’s degree- Sales, Business, Supply Chain, Information Systems, etc. is a plus
• Good knowledge and understanding of supply chain logistics processes
• Comfort level working across multiple verticals, i.e. distributors, health systems and 3PL providers
• Practical experience working in a Supply Chain Logistics role is considered an asset.
• Experience and knowledge of Warehouse Automation use cases is desired
• The ability to learn fast and gain proficiency with Tecsys solution capabilities
• Ability to work independently without direct oversight or guidance
• Self-motivated and seeks out knowledge on their own: industry, solution, technology, etc.
• Ability to effectively manage multiple sales campaigns simultaneously
• Possesses strong presentation skills and can engage an audience effectively
• The ability to convey complex concepts in a simple, user-friendly way
• Cool under pressure and able to confidently handle customer questions and objections.
• A positive attitude focused on problem solving and making the complex possible
• A team player who works collaboratively and enthusiastically shares best practices with their peers
• Must be willing and able to travel up to 50% of the time