As a Principal Product Manager, you will play a pivotal role in shaping the vision, strategy, and roadmap our Everbridge 360 Federal product. You will be responsible for shaping the long-term vision, aligning cross-functional teams, and delivering innovative solutions that solve complex customer challenges. This leadership position demands a combination of strategic thinking, operational excellence, and a deep understanding of market dynamics.
What you'll do
Strategic Product Leadership:
Support the long-term vision and strategy for the product portfolio in alignment with company objectives.
Lead strategic initiatives, including market expansion and platform innovation.
Anticipate market trends and identify disruptive opportunities to maintain competitive advantage.
Portfolio Management:
Manage the development and execution of multiple product roadmaps across teams.
Ensure portfolio alignment with organizational goals, balancing short-term gains with long-term growth.
Monitor product development to ensure compliance with federal certifications (e.g., FedRAMP, FISMA) and all applicable government and commercial contract requirements.
Cross-Functional Leadership:
Drive alignment and collaboration across engineering, design, marketing, sales, and customer success teams.
Act as the ultimate decision-maker for trade-offs, balancing business needs with customer expectations.
Customer and Market Insights:
Develop a deep understanding of customer needs, pain points, and industry trends.
Partner with customer-facing teams to gather insights and validate product hypotheses.
Data-Driven Decision Making:
Establish and refine metrics to measure product performance and business impact.
Use data analytics to guide decisions and continuously optimize product offerings.
Executive Reporting and Influence:
Present product strategies, updates, and outcomes to executive leadership and stakeholders.
Influence organizational priorities by articulating the value and impact of product initiatives.
What you'll bring:
8+ years of experience in product management, with at least 3 years in a principal or equivalent leadership role.
Proven experience building and managing SaaS products in the U.S. federal technology marketplace, with a strong understanding of procurement processes, contracting, and government customer needs.
Familiarity with federal compliance frameworks including FedRAMP and DoD Impact Level Authorization process, with demonstrated experience guiding products through authorization and certification.
Bachelor’s degree in business, engineering, computer science, or a related field (MBA or advanced degree is highly preferred).
Familiarity with Critical Event Management solutions is a plus.
Demonstrated success in managing large-scale, complex product initiatives. • Strong business acumen and ability to connect product strategy to business outcomes.
Expertise in product management tools and methodologies, including Agile, Lean, and OKRs.
Advanced analytical skills, including proficiency in tools like Tableau, SQL, and business intelligence platforms.
Exceptional communication and presentation skills, with experience influencing C-level stakeholders.
Deep passion for innovation and a commitment to delivering world-class customer experiences.
Must be a U.S. citizen and able to obtain and maintain a U.S. government security clearance if required.