French Speaking Travel Support Specialist
- Patrique Mercier Recruitment By Nellie
- Remote Greece
Job Description
Patrique Mercier Recruitment FR is delighted to offer an exciting position for a French Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel and a strong commitment to providing exceptional customer service. As a Travel Support Specialist, you will assist French-speaking clients in managing their travel inquiries and arrangements, ensuring a seamless and enjoyable experience.
Responsibilities
- Provide outstanding support to French-speaking clients with their travel inquiries and bookings through various channels, including phone, email, and live chat.
- Assist clients in modifying their travel plans, including changes to flights, accommodations, and itineraries.
- Coordinate with travel partners, such as airlines and hotels, to resolve client issues and ensure satisfaction.
- Deliver accurate and timely information about travel policies, destinations, and available services.
- Maintain organized records of client interactions in the CRM for continuous service improvement.
- Demonstrate a high level of professionalism and dedication to customer satisfaction in all interactions.
- Stay informed about current trends in the travel industry to better assist clients.
Requirements
- Fluency in French and English, both written and spoken.
- Experience in customer service or the travel industry is strongly preferred.
- Excellent communication skills with a strong focus on customer satisfaction.
- Attention to detail and exceptional organizational abilities.
- Ability to multitask effectively in a fast-paced environment.
- Knowledge of travel booking systems and CRM tools is an asset.
- A genuine enthusiasm for travel and a desire to assist clients in creating memorable experiences.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
