Finnish Speaking Travel Support Specialist

Job Description

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Travel Support Specialist. This role is specifically designed for individuals who have a passion for travel and a strong dedication to providing exceptional customer service. As a Travel Support Specialist, you will assist Finnish-speaking clients in managing their travel arrangements and inquiries.

Responsibilities

• Provide support to Finnish-speaking clients with travel-related inquiries and bookings through various channels, including phone, email, and live chat.
• Help clients modify their travel plans, including changes to flights, accommodations, and itineraries.
• Coordinate with travel partners, such as airlines and hotels, to resolve client issues efficiently.
• Deliver accurate and timely information about travel policies, destinations, and service options.
• Maintain organized records of client interactions in the CRM system for continuous service improvement.
• Exhibit a high level of professionalism and dedication to customer satisfaction in all interactions.
• Stay informed about current trends in the travel industry to provide knowledgeable assistance to clients.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service or the travel industry is highly advantageous.
• Excellent communication skills and a strong customer-focused approach.
• Attention to detail and exceptional organizational abilities.
• Ability to multitask effectively in a fast-paced environment.
• Knowledge of travel booking systems and CRM tools is a plus.
• A genuine enthusiasm for travel and a desire to assist clients in achieving their travel dreams.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...