Account Manager (Internal)

Job Description

• Proactively identify and engage potential clients through research, networking, and market analysis.
• Develop and implement strategic account plans to retain and grow existing accounts.
• Generate leads through multiple channels, including cold calling, email campaigns, social media, and industry events.
• Build and maintain strong, long-term relationships with both new and existing clients.
• Conduct client meetings and presentations to communicate the value of our recruitment services.
• Understand client-specific recruitment needs and customize solutions to match their requirements.
• Negotiate terms and conditions to secure new business deals and renew existing contracts.
• Meet monthly, quarterly, and annual targets for client retention and revenue growth.
• Stay updated on industry trends, market conditions, and competitor activities to inform client strategies.
• Track and analyze account performance, client feedback, and other metrics to identify improvement areas.
• Collaborate closely with the recruitment team to ensure smooth and timely service delivery.
• Work with the marketing team to develop effective promotional materials and campaigns.
• Participate in team meetings, contributing insights to enhance the overall business strategy.
• Ensure CRM health by inputting correct data and updating information

Requirements

QUALIFICATIONS:

• Proven experience in account management, business development, or a related field.
• Strong communication and negotiation skills, with the ability to build rapport quickly.
• Strategic thinking and analytical skills to identify client needs and growth opportunities.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in CRM tools (e.g., HubSpot) and MS Office Suite.
• Experience in outbound sales and lead generation.
• Recruitment experience is a must.