Channel Account Manager

Job Description

ZeroFox is looking for a highly motivated Channel Account Manager (CAM) to enhance our Channel Program and drive growth across North America. In this role, you will be responsible for managing existing partner relationships and developing new ones, engaging actively with the ZeroFox sales team to foster pipeline generation. The CAM will provide ongoing training and enablement to channel partners and collaborate with the ZeroFox marketing team to execute impactful partner marketing campaigns.

This position reports directly to the Director of Channels, Americas. You will serve as a key business partner to the Americas sales and account management leadership teams to ensure collective alignment and ongoing success.

Role and responsibilities

• Identify, Onboard & Enable ZeroFox Channel Partners. Activities include, without limitation: Sales Training, On-site customer meetings, SE Training, Business Plan Reviews, Sales rep alignment, Deal sponsorship
• Produce & maintain territory plans 
• Produce monthly pipeline reports and actively manage the channel pipeline
• Develop, track, report, and manage partner and sales execution toward KPIs; communicate same to sales and channel leadership
• Manage and report on partner sales training, enablement certification programs
• Prioritize and coordinate deal registrations among partners and the ZeroFox sales team
• Manage Market Development Funds (MDF) to execute channel marketing activities
• Develop and launch channel incentives & SPIF programs
• Manage and advance the pipeline within the region, including accurately forecasting sales and prioritizing opportunities
• Drive ongoing partner marketing/ communication and manage key partner marketing programs
• Define and deploy action plans to deepen ZeroFox’s traction with existing channel partners
• Work with partner managers and partners to develop and execute strategic business plans focused on driving new accounts, new opportunities, and incremental bookings growth 
• Develop and execute a strategy for recruiting new channel partners 
• Manage and develop key strategic partner relationships
• Contribute to strategic business initiatives as established by channel leadership and provide reporting insights
• Maintain knowledge of ZeroFox’s competitive positioning in the marketplace
• Meet or exceed channel pipeline and bookings targets

Requirements

• Channel Account Management experience with a proven track record of success, typically obtained in 5+ years. Candidates with cybersecurity / digital risk experience will be prioritized.
• Strong written and verbal communication skills to effectively articulate ZeroFox’s value proposition and foster consensus internally and externally.
• Demonstrated professionalism and integrity with a structured approach to building partnerships.
• Experience working with Regional North American partners, including VARs, Distribution, and service providers 
• Able to thrive in a fast-paced environment, prioritize effectively and resolve challenges with good judgment.
• Willingness to travel in the U.S. and Canada up to 75%, or more as needed.

Desired qualifications and skills

• Established relationships with key partners within North American markets.
• A university degree is preferred but not mandatory.
• Experience with established sales frameworks such as Sandler or Force Management is an advantage.

Benefits

• Total annual compensation range $200,000 - $230,000 (Base Salary + Commissions)
• Community-driven culture with employee events
• Regular catered lunches for in-office work; snacks, drinks available daily
• Generous time off 
• Comprehensive health benefits & 401(k) plan
• Fun, modern workspace 
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About ZeroFox

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity, Diversity & Inclusion

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.