Swedish Speaking Travel Support Specialist

Job Description

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Swedish Speaking Travel Support Specialist. This position is tailored for individuals who are enthusiastic about travel and committed to providing top-notch support to clients. As a Travel Support Specialist, you will play a crucial role in assisting clients with their travel arrangements and inquiries.

Responsibilities

• Assist Swedish-speaking clients with their travel-related inquiries and bookings through multiple communication channels, including phone, email, and chat.
• Help clients with modifications to their travel plans, such as flight changes, hotel bookings, and itinerary adjustments.
• Work closely with travel partners, including airlines and hotels, to resolve any client issues and ensure satisfaction.
• Provide accurate and up-to-date information on travel policies, destinations, and service offerings.
• Maintain detailed and organized records of client interactions in the CRM for effective service enhancement.
• Exhibit a high standard of professionalism and excellent customer care in all dealings.
• Stay current with trends in the travel industry to better assist clients and provide informed advice.

Requirements

• Fluency in Swedish and English, both spoken and written.
• Prior experience in customer service or the travel industry is preferred.
• Strong communication skills with a focus on customer satisfaction.
• Exceptional attention to detail and organizational skills.
• Ability to manage various tasks efficiently in a fast-paced setting.
• Knowledge of travel booking systems and CRM software is an asset.
• A genuine enthusiasm for travel and helping clients create memorable experiences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...