Digital Marketing Operations & Executive Support Manager

Job Description

Role Overview: As the Digital Marketing Operations & Executive Support Manager, you will play a crucial role in driving operational excellence and providing executive support within our digital marketing team. You will work closely with senior management to streamline operations, manage projects, and ensure smooth day-to-day business operations.

Key Responsibilities:

• Operational Excellence: Develop and implement efficient processes to optimize digital marketing operations, including SEO, PPC, social media, content creation, and analytics.
• Project Management: Coordinate and oversee digital marketing projects from inception to completion, ensuring deadlines are met and deliverables exceed client expectations.
• Executive Support: Provide high-level administrative support to senior executives, including managing schedules, coordinating meetings, and handling confidential correspondence.
• Team Leadership: Lead and mentor a team of digital marketing professionals, fostering a culture of collaboration, innovation, and accountability.
• Client Communication: Serve as a primary point of contact for clients, understanding their business needs, and ensuring exceptional service delivery.
• Performance Analysis: Monitor and analyze key performance metrics, providing actionable insights and recommendations for continuous improvement.
• Technology Utilization: Utilize digital marketing tools and platforms effectively to enhance campaign performance and operational efficiency.

Requirements

• Proven experience in digital marketing operations, with a strong understanding of industry best practices and trends.
• Previous experience in providing executive support or managing administrative functions in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, capable of building relationships and influencing stakeholders at all levels.
• Proficiency in digital marketing tools and platforms.
• Bachelor's degree in Marketing, Business Administration, or a related field (preferred).