Customer Service Representative- Admin (Remote)

Job Description

https://www.linkedin.com/company/mindfriend/

https://mindfriend.com/

We are seeking a highly organized and detail-oriented Remote Email & Communications Coordinator to manage our email communications, organize our Google Workspace, and facilitate seamless communication between our in-house teams. You will be the central hub for email correspondence, ensuring efficient information flow and maintaining a well-organized digital workspace.

Requirements

• Email Management:
• Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
• Draft and send professional and clear emails to clients, partners, and internal teams.
• Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
• Implement email filtering and automation rules to streamline workflow.
• Google Workspace Organization:
• Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
• Manage shared calendars and documents, ensuring accuracy and up-to-date information.
• Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration.
• Internal Communication:
• Facilitate communication between in-house teams via email and other online communication tools.
• Ensure clear and consistent communication of information and updates.
• Relay information from external emails to the necessary internal teams.
• Administrative Support:
• Assist with scheduling appointments and meetings.
• Maintain accurate records and documentation.
• Support other administrative tasks as needed.

Qualifications:

• Proven experience in email management and administrative support.
• Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills
• Ability to prioritize tasks and meet deadlines.  
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.  
• Reliable internet connection, and appropriate remote working environment.

Benefits

Fully remote work environment.

Flexible schedule.

Opportunities for professional development.

Collaborative and supportive team.