Backend Engineer (Node.js/Java)

Job Description

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

LivePerson is currently seeking an experienced professional to join our Conversational Cloud Integration team as a Software Development Engineer. You will join a team of experienced Software Development experts to develop strategic products/solutions for integrating customers conversations into LiveEngage platform for further servicing and monitoring. This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.

You should be an expert in:

• Designing and building distributed systems comprised of a microservices architecture
• Collecting requirements from internal and external stakeholders and breaking it down into concrete development tasks
• Working closely with internal DevOps teams to develop plans for tuning the infrastructure and platform for high load and scalability

In this role you will:

• Define detailed technical requirements based on a high-level description.
• Use your expert knowledge to design and implement robust highly-available back-end services that scale
• Be responsible and drive the adoption of new and exciting technologies.
• Assess the impact of new features based on metrics that are visualized on our dashboards
• Support other team members and work together with colleagues around the world to achieve the best results

Required qualifications:

• 5+ years experience as a full-time software developer in Java (or/and) Node.js
• Bachelor's degree or equivalent in Computer Science
• Proficiency in at least one frontend development framework (preferable Vue.js)
• Experience with unit, integration testing
• Experienced with restful API development
• Experience in an Agile/Scrum environment and using collaboration tools e.g. Jira, Confluence
• Strong communication (both written and verbal) and organizational skills
• Ability to learn new and emerging technologies
• Familiarity with Monitoring tooling e.g. Grafana, Kibana
• Familiarity with Kubernetes, Docker
• Familiarity with cloud services, in particular GCP
• Willingness to participate in paid on-call duty approximately 1 per month, in alignment with our "You Build It, You Run It" philosophy.
• A strong sense of quality, personal responsibility, and a passion for development.

Applicants must be authorized to work for any employer in Germany.

Benefits:

• Personal time off 33 days - Vacation (28 days) and care days (5)
• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Internet and Mobile reimbursement
• Be flexible, work flexibly and from anywhere - no defined working hours or boundaries
• Remote first company with offices in Mannheim and Berlin
• Modern equipment (MacBook Pro)
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
• Monthly connection: Join our monthly connection pizza day in the office!
• We were awarded by Great Place to Work
• If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson:

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.