Customer Success Marketing Manager (Part-time Temporary)

Granicus is looking for a high-energy, proactive marketing manager with a journalistic mindset and a passion for finding and amplifying government success stories. We are looking for someone who enjoys building and maintaining strong relationships with customers and cross-functional teams to find, tell, and promote inspiring stories. You’ll be a key partner with our sales, customer success, and marketing teams to build resources and assets to help tell our story through the voices of our customers.

The Customer Success Marketing Manager will identify compelling cases of customers using Granicus solutions to achieve great outcomes, conduct related interviews and research, and produce compelling customer success stories for distribution in multiple formats, including blogs, slides, podcasts, videos, etc. This manager will also work closely with marketing operations to build and maintain an easy-to-use, searchable success story catalog for use by sales, marketing and executive staff. This is a temporary, part-time position requiring approximately 20 hours per week.

Leveraging their customer relationships, this manager will support the events team by identifying and recruiting government speakers for Granicus and industry events. Finally, this manager will also coordinate customer references for Granicus sales opportunities.

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