Nordic Speaking Customer Service in Greece for tobacco compay - with relocation

Job Description

Patrique Mercier Recruitment is a prominent recruitment agency helping connect talented professionals with exciting career opportunities throughout Greece. We are currently seeking Nordic Speaking Customer Service representatives for a leading tobacco company, offering full relocation support to Greece. This role is perfect for individuals fluent in one or more Nordic languages (Danish, Norwegian, Finnish, Swedish) and who have a passion for delivering outstanding customer service. As a part of this dynamic team, you will assist customers with inquiries related to products and services, ensuring a high level of satisfaction and support. If you are looking to develop your career in a vibrant setting while enjoying the benefits of living in Greece, we would love to hear from you!

Responsibilities

• Provide exceptional customer service through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to tobacco products and services.
• Resolve customer issues efficiently and effectively while maintaining professionalism.
• Document customer interactions accurately and maintain up-to-date records.
• Collaborate with colleagues to improve service processes and enhance the customer experience.
• Stay informed about product offerings and industry regulations to assist customers appropriately.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Finnish, Swedish) is essential.
• Strong communication skills in English are also required.
• Previous experience in customer service, ideally in the consumer goods or tobacco sector, is preferred.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Willingness to relocate to Greece, with full relocation support provided.
• Ability to work independently and collaboratively in a team environment.
• Proficient in using digital communication tools and customer relationship management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )