Dutch Speaking Customer Service Positions for Imperial Department

  • Patrique Mercier Recruitment Nordic
  • Verified

Job Description

Patrique Mercier Recruitment is thrilled to offer exciting opportunities for Dutch Speaking Customer Service Positions within the Imperial Department. Our recruitment agency is focused on bridging the gap between talent and amazing job openings throughout Greece. In this role, you will provide exceptional customer service to our Dutch-speaking clients, assisting them with a range of inquiries related to our services and products. Your ability to communicate effectively in Dutch will be key to ensuring client satisfaction and loyalty. If you are dedicated, enthusiastic, and eager to make a difference, we invite you to join our dynamic team!


Responsibilities

  • Deliver outstanding customer service via phone, email, and chat communications in Dutch.
  • Assist clients with inquiries related to the Imperial Department's services and products.
  • Manage and resolve customer complaints with professionalism.
  • Offer clear information about services available, guiding customers in their choices.
  • Accurately document customer interactions and maintain appropriate records.
  • Collaborate with colleagues to enhance service delivery continually.
  • Stay informed about relevant updates and changes within the Imperial Department.

Requirements

  • Fluency in Dutch (both spoken and written) is required.
  • Strong communication skills and a commitment to customer service excellence.
  • Previous experience in customer service or similar roles is desirable.
  • Demonstrated problem-solving abilities with a focus on customer happiness.
  • Ability to work effectively both independently and as part of a team.
  • Familiarity with the offerings of the Imperial Department is a plus.
  • Proficiency in using digital tools and customer relationship management systems.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training