Clear Capital

Account Manager – Photographer Products

Job Description

The Account Manager will be responsible for onboarding photography companies to CubiCasa’s
new photo editing and floor plan platform. This role requires a customer-focused professional
who can build strong relationships, provide exceptional support, and ensure a seamless
onboarding experience. The ideal candidate will have a blend of project management, technical
proficiency, and customer success expertise.



What You Will Work On
  • Guide photography companies through the onboarding process, ensuring they
  • understand the platform’s features and benefits.
  • Provide personalized training sessions (virtual or recorded) tailored to client
  • needs.
  • Collaborate with internal teams to ensure all onboarding milestones are met.
  • Serve as the primary point of contact for assigned accounts, building strong and
  • lasting relationships.
  • Monitor account activity and proactively address challenges or concerns.
  • Identify opportunities to upsell additional services or features.
  • Actively support photography companies in adopting CubiCasa’s photo editing
  • and floor plan solutions.
  • Provide best practices and recommendations to maximize the value of the
  • platform.
  • Gather and analyze customer feedback to identify areas for improvement.
  • Collaboration and Reporting:
  • Work cross-functionally with Sales, Product, and Customer Support teams to
  • ensure alignment on customer needs.
  •  Report on account activity, onboarding progress, and customer satisfaction
  • metrics.
  • Address technical or operational issues that arise during onboarding, working
  • with technical teams to resolve them promptly.
  • Educate clients on troubleshooting steps to enhance their platform experience.

    • Who We Are Looking For
  • 2+ years in account management, customer success, or related roles.
  • Experience working with SaaS platforms or digital tools for small businesses is a plus.
  • Experience in real estate photography, editing or listing media creation is necessary
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to manage multiple accounts and projects simultaneously.
  • Proficient in CRM tools (e.g., HubSpot, Salesforce) and virtual meeting platforms.
  • Technical aptitude to learn and explain software features and functionality
  • A background or familiarity with the photography, real estate, or media industry is
  • preferred.
  • A customer-first mindset with a proactive approach to problem-solving.


    • What You Can Expect
  • Competitive compensation and immediate contribution!
  • Inclusive benefits package offerings 401k plans and customizable benefits including dental, vision, medical, etc. for you and your dependents. 
  • An innovative culture that understands the importance of quality of work over quantity.
  • Company supported and employee-driven ambassador groups that promote diversity, working on a hybrid schedule and philanthropy.
  • Learning and development programs to help advance your career and personal growth.


    • What We Value
  • Lead with Collaboration! – Great ideas come from open discussion and teamwork.
  • Excellence in Simplicity! – Empowering real estate pros with fast, easy floor plans.
  • Relentless Growth! – Scaling innovation with over 1.2 million floor plans and 35,000+ partners.
  • Customers First, Always! – Listening, evolving, and delivering top-tier support.

    • Apply Now
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