Senior Frontend Engineer

Job Description

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. 

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role: Senior Frontend Engineer
Job location: on-site in Düsseldorf or remote in Germany

You will be welcomed into our engineering department, which is divided into cross-functional, verticalized development teams, who are focused on delivering continuous improvements, features and developing new products. With strong collaboration from our Support, QA and SRE Teams you will be ensuring the delivery process and the stability of our products. With the backing from our Product and People Team, our Director/Architect and VP of Engineering we are constantly looking to overcome new challenges, to innovate, and to ensure the success of our products and satisfaction of our customers.

Your challenge:

• Lead the development of responsive, interactive and scalable web applications using either Vue.js or React with JavaScript, HTML, and CSS.
• Collaborate with backend developers to create seamless and visually appealing user interfaces.
• Ensure the technical feasibility of UI/UX designs and optimize our applications for maximum scalability and speed.
• Write clean, maintainable, and efficient code while following best practices and industry standards.
• Mentor and guide junior developers, providing code reviews and technical direction.
• Stay up-to-date with the latest industry trends and technologies, and integrate them into our development processes.
• Debug and resolve technical issues, ensuring a smooth and reliable user experience.
• Participate in agile development processes, including sprint planning, stand-ups, and retrospectives.
• Contribute to the continuous improvement of our development workflows and processes.

Requirements

About you

• Minimum of 5 years of professional experience in frontend development, building single page applications
• Proficiency in Vue.js or React, with a strong understanding of their ecosystems.
• Expert knowledge of HTML, CSS, JavaScript with experience in building responsive and accessible web applications.
• Familiarity with state management libraries (e.g., Vuex, Redux) and modern frontend build tools (e.g., Vite, Webpack).
• Experience with version control systems, preferably Git.
• Strong problem-solving skills and great attention to detail.
• Excellent communication and teamwork abilities.
• Experience with testing frameworks (e.g., Jest, Mocha) and end-to-end testing tools (e.g., Cypress, Selenium) is a plus.
• Familiarity with backend technologies and APIs is a plus.
• Open to various programming languages and willing to learn continuously

• Ability to work independently and collaboratively

Benefits

Life at Cognigy: what we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus public holidays
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.