Careers at Cognigy

About Cognigy

Cognigy is a global leader in AI-powered customer service solutions focused on transforming contact centers. The company specializes in Enterprise-grade Conversational AI, including pre-trained AI Agents designed to enhance customer engagement through voice and chat platforms. Cognigy. AI, their flagship platform, integrates smoothly with various contact center systems and supports a wide range of industries, including finance, healthcare, telecommunications, and eCommerce. By leveraging Generative AI and other cutting-edge technologies, Cognigy enables enterprises to deliver proactive, personalized customer experiences with the ability to handle large volumes of interactions. Additionally, the platform offers tools such as Agent Copilot for boosting agent productivity and Knowledge AI for semantic search and knowledge management.