Principal UX Designer

Job Description

Skimmer is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 6000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space).

Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)

We were recently honored to join the Inc. 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents.

We’re looking for big thinkers with small egos, so let’s dive in!

Our Values: At Skimmer we

• Realize our customers' success is our success.
• Build humble, diverse teams who have fun winning.
• Drive results with urgency.
• Earn trust through transparent communication.
  

Who are you?

We are seeking an experienced and visionary Principal UX Designer to lead the strategy, design, and execution of user experiences across our products. 

As a senior design leader, you will be responsible for driving user-centered design processes, establishing and owning  new design best practices, and collaborating with cross-functional stakeholders to deliver intuitive, innovative, and impactful digital experiences.

How you'll make an impact:

Design Execution 

• Develop and refine wireframes, prototypes, user flows, and high-fidelity visual designs.
• Conduct and analyze user research, usability testing, and data to inform design decisions.
• Lead complex design projects from discovery to delivery, ensuring high-quality outcomes.

Design Systems and Practice

• Contribute to the development and execution of the UX vision, strategy, and roadmap in alignment with business goals and user needs.
• Champion user-centered design principles and advocate for the user in product decisions.
• Work with other design team members to create and maintain visual and experiential consistency across products and features.

Collaboration and Communication:

• Partner with product managers, engineers, researchers, and stakeholders to ensure seamless integration of design practices and outputs into day-to-day development processes. 
• Communicate design rationale and present solutions to various audiences, including internal and external stakeholders. 
• Facilitate workshops and design sprints to drive alignment, innovation, all while ensuring projects are delivered on time and to a high quality standard.

What performance looks like:

Within your first 3 months you will have fully embedded into a product team and you are leading design initiatives. You are contributing low and high fidelity prototypes, leading user research and testing, and helping to ensure the product vision is delivered. Most importantly, you have a deep understanding of our customers and you are proficient at translating their problems into well-defined solutions. 

Requirements

• A minimum of 8 years of experience in UX/UI design, ideally with a background in vertical SaaS.
• Proven expertise with B2B applications in the service industry and with payment solutions is preferred. 
• Ability to balance user needs with business objectives and technical constraints.
• Strong understanding of user research methods, accessibility standards, and responsive design.
• Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, and work management tools like Jira or Azure DevOps.
• Excellent communication, presentation, and storytelling skills.
• Ability to manage multiple projects simultaneously with little or no supervision required, while delivering on project commitments.
• High emotional intelligence (EQ).

At Skimmer we're deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

We also acknowledge that there is no “perfect” candidate - if you fulfill a few of the requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply!

Benefits

• Competitive base pay + bonus potential
• Company equity
• Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)
• Immediate access to 401(k) with company match
• Flexible PTO (MINIMUM of 10 days required every year)
• 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
• Remote work friendly (Skimmer HQ is in Austin, but you’re welcome to work wherever you're most productive - over 3/4 of our team is fully-remote)
• Comprehensive learning and development budget
• A manager dedicated to your development