GTM Strategy & Operations Manager (Revenue Strategy)

Job Description

About the Role
Lyra is looking for a Strategy & Operations Manager to advise and drive the short and long-term revenue strategy for our clinical programs. The ideal candidate has a proven track record as a strong strategic advisor and problem solver, who can break down ambiguous growth goals into an actionable, data-driven strategy. This person is energized by identifying opportunities to continue driving member engagement, helping scope and size the impact of new experiments / pilots, and thrives in a dynamic work environment.


Responsibilities:
  • Serve as key advisor to GTM, Product, and Customer Marketing leadership on their revenue strategy by owning revenue forecast models and relevant analyses
  • Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking revenue projections
  • Manage dashboards and reporting frameworks to track performance data across relevant initiatives and interpret it for key trends and insights that will guide inform the roadmap
  • Identify and support high-priority strategic projects with cross-functional stakeholders to achieve engagement and revenue goals in a data-driven manner
  • Partner closely with Finance and Data Science stakeholders to incorporate both qualitative and quantitative customer-level feedback into our demand forecast models and revenue projections 
  • Lead cross-functional partnerships with Marketing, Customer Success, Product, and Operations teams to surface key learnings from initiatives, align on priorities and support shared short and long-term planning 

  • Qualifications:
  • 7+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience a plus, but not required
  • Highly organized self-starter; able to multitask and prioritize in a dynamic environment
  • Proven success in owning end-to-end strategic projects, including structuring ambiguous, complex problems, executing relevant analytics, and conveying clear recommendations for executive audiences 
  • Strong quantitative analytical skills (Excel/Google sheets required; SQL preferred), including comfort in triaging across multiple data sources to align on the right assumptions
  • Strong project management skills with a demonstrated ability to manage relationships across cross-functionally and support execution of strategic projects
  • Strong communicator with the ability to distill and communicate complex ideas clearly across different audiences
  • Passion for expanding access to high-quality mental health care
  • MBA preferred but not required