Work in Greece - Portuguese Speaking Customer Service for Automotive Industry

Job Description

Patrique Mercier Recruitment is delighted to offer a unique opportunity to work in Greece as a Portuguese Speaking Customer Service Representative in the Automotive Industry. In this exciting role, you will provide exceptional support to Portuguese-speaking customers, assisting them with inquiries and issues related to automotive products and services. Your commitment to delivering outstanding customer service will significantly enhance the customer experience in this vibrant industry.

To support your move, a relocation package is included, ensuring a smooth transition to Greece.

Responsibilities

• Deliver top-tier customer service to Portuguese-speaking clients regarding automotive products and services.
• Assist customers with inquiries, complaints, and troubleshooting to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with internal teams to provide timely resolutions to customer issues.
• Stay informed about automotive industry trends and product knowledge to assist customers effectively.
• Build and maintain positive relationships with clients to foster loyalty and trust.

Requirements

• Fluency in Portuguese and English; knowledge of additional languages is a plus.
• Experience in customer service, ideally within the automotive industry.
• Strong communication and interpersonal skills, with a focus on customer care.
• Proficient with CRM systems and standard computer applications.
• Detail-oriented with excellent organizational skills.
• Able to work effectively in a team and provide customer support in a dynamic environment.

Benefits

• Relocation Package (flight + hotel)
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus