Lead Software Engineer - Platform

Job Description

Essential Job Duties

Lead the design, implementation, and maintenance of the underlying infrastructure for Pavillio to ensure scalability, reliability, and high performance.

Drive continuous improvement in CI/CD pipelines to streamline builds, deployments, and automated testing.

Establish and promote best practices in DevOps, infrastructure as code (IaC), monitoring, and incident response.

Collaborate with engineering teams to define platform architecture, standards, and shared services.

Build robust, secure, and efficient systems for deploying, scaling, and monitoring applications in cloud environments (AWS or similar).

Own and optimize cloud costs while ensuring performance and availability.

Monitor and troubleshoot performance, reliability, and security issues across the platform.

Mentor and support other engineers, fostering a culture of accountability, collaboration, and innovation.

Stay ahead of emerging trends and technologies, assessing their applicability to Pavillio and ensuring the platform remains future-proof.

Mentor other engineers, fostering a culture of collaboration, accountability, and technical excellence

Work closely with product managers, engineering leads, and other stakeholders to align platform and business goals.

This Role Is a Good Fit for You If

You enjoy tackling and solving complex problems

You’re an independent thinker who’s willing to question the ‘go-to’ answer

You’re intellectually curious, a life-long learner who is willing to explore and discover new knowledge domains across frontend, backend, architecture, cloud, and DevOps to help drive optimal platform development decisions

You feel passionate about making healthcare better for people

You have an ‘ownership’ mentality and take pride in your work

You’re comfortable with ambiguity and being part of a dynamic team that learns and improves every day

You’re seeking a ‘startup-like’ environment at a more established company

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel 5-10%, including overnight travel, domestic & abroad (US and other delivery locations)

Required Education, Experience, Certifications and Skills

8+ years of experience in DevOps, platform engineering, and/or software engineering roles building on modern architectures and frameworks

Strong expertise with cloud platforms (AWS preferred), container orchestration (e.g., Kubernetes), and IaC tools (e.g., Terraform or CloudFormation).

Experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).

Hands-on experience with microservices architecture, serverless frameworks, and scalable distributed systems.

Deep understanding of cloud networking, security, and cost optimization.

Excellent written, verbal, and interpersonal communication skills

Strong analytical and problem-solving skills

Flexible, team player

Ability to organize and plan work independently