1366-Technical Account Manager (Industrial)

Job Description

Overview

SP Associates is recruiting a Technical Account Manager with experience in the Industrial Water Space for a specialty chemical company that supports the paper and pulp industry. This role will serve as a Recovery Boiler Subject Matter Expert. 

About the Company

Company is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

The company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Company is a 2024 US Best Managed Company, recognized four years in a row. 

What You'll Do

We are looking to add an Account Manager, Recovery Boiler SME to support our Mississippi team!

• Primary support for District to ensure treatment chemicals and equipment are used effectively, economically and safely at accounts within the District.
• Helps and works with Sales Account Managers with the design and implementation of treatment programs.
• Communicates with sales management of activity within the account.
• Assists with growth opportunities within existing customers and prospects.
• Identifies and implements Value delivery projects, troubleshooting skills.
• Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required.
• Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action – ensures the sales account manager is kept informed.
• Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required.
• Ensures customer personnel receive the required training to monitor and apply treatment chemistry used at their facility.
• Analyze data and ensure program performance using KPIs.

Requirements

What You'll Bring

• Bachelor's Degree; or 5+ years relevant industrial experience
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Advanced mechanical and electrical aptitude and skills
• Ability to occasionally lift and carry 50 pounds
• Problem solver
• Customer focused
• Good communication skills both written and oral
• Strong Work Ethic

Benefits

Perks!  

• Competitive health + wellness benefit plan  
• Continuous professional development with many opportunities for growth!  
• Recharge with 15 days of paid time off  
• Competitive Salary and bonuses  
• 401k Plan  
• Company car for travel convenience