Chief of Staff

Job Description

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are currently hiring a Chief of Staff role to support our Executive Team, as well as work closely with our internal divisions.

The candidate will be expected to work across a wide range of projects and initiatives, both internal and external, to help best leverage our executives' time, while acting as a trusted advisor and sparring partner, helping to structure and challenge the executive team’s thinking and coherently articulate the businesses’ strategy, reporting and analyses.

• Handle special, high-impact projects and initiatives as the need arises and ultimately ensure the timely completion of such.
• Manage and streamline multi-platform communications for the Executive Office by reviewing and filtering content before escalation. Serve as the first point of review for materials, ensuring relevance and clarity. Additionally, provide initial feedback to leaders on key matters before they are presented to the Executive Office.
• Support the Executive Office by tracking key tasks, ensuring accountability, and assessing progress toward agreed goals. Organize daily logistics, meetings, and emails while helping prioritize business matters for maximum efficiency.
• Serve as a strategic sparring partner to the Executive Office to discuss and debate strategic options.
• Help create documentation for fundraising, board meetings, key stakeholder/partner meetings, etc.
• Act as the Executive office's proxy in some decision making.

Requirements

• Consulting experience with a focus on strategic/operations management.
• Strong business and analytical skills as well as financial acumen; experience with budget management and resource allocation.
• Nimble business mind with a focus on developing creative solutions.
• Agility and entrepreneurial ability.
• Excellent stakeholder management skills and executive presence.
• Previous experience in a Chief of Staff (ideally) or a project management role.
• Proven leadership skills in order to work well with others.
• Strong project reporting skills, with a focus on inter-departmental communication.
• Ability to read people, understanding their emotions and intentions in the day-today operations of an office.
• Exposure to emerging markets (nice to have).
• Exposure to Healthcare / HealthTech / Insurance (nice to have).

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.