Italian speaking customer support in Greece - With full relocation

Job Description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support representative to work in Greece, complete with a full relocation package! This is an amazing chance to blend your passion for customer service with the experience of living in a vibrant and beautiful country. As a part of our dynamic support team, you will assist Italian-speaking clients with their inquiries, providing exceptional service and support. If you are fluent in Italian and ready for a new adventure, we encourage you to apply!

Responsibilities

• Provide excellent customer support via phone, email, and chat in Italian.
• Assist customers with inquiries related to products and services.
• Effectively resolve customer complaints and provide appropriate solutions.
• Educate customers about our offerings and guide them in their decision-making process.
• Maintain accurate documentation of customer interactions for quality assurance.
• Collaborate with colleagues to improve service delivery and customer satisfaction.

Requirements

• Fluency in Italian (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Willingness to relocate to Greece and adapt to a new cultural setting.
• A positive attitude and the ability to work effectively as part of a team.
• Experience with customer service software is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training