Dutch Speaking Electronics Support Specialist - Remote in Greece

Job Description

Patrique Mercier Recruitment is excited to present an excellent opportunity for a Dutch Speaking Electronics Support Specialist – Remote in Greece. Our agency is dedicated to matching talented individuals with leading companies, and in this role, you will be crucial in providing high-quality technical support to our Dutch-speaking clients. You will handle inquiries, troubleshoot problems, and ensure that customers receive the best possible assistance with their electronic products. If you are a tech-savvy professional with a passion for customer service, we encourage you to apply and be a part of our dynamic team!

Responsibilities

• Provide outstanding technical support to Dutch-speaking customers for various electronic devices.
• Diagnose and resolve hardware and software issues efficiently.
• Communicate effectively with customers to understand their needs and offer appropriate solutions.
• Accurately document all interactions and resolutions in the support ticketing system.
• Assist customers with product installation, configuration, and usage guidance.
• Collaborate with internal teams to relay customer feedback and suggest improvements.
• Create and maintain user-friendly documentation and help resources to enhance customer experience.

Requirements

• Fluency in Dutch and English is essential.
• Experience in electronics support or a related technical field is preferred.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Able to work independently in a remote environment while contributing positively to a team.
• Familiarity with electronic devices and customer support best practices.
• Prior experience in customer service or technical support roles is advantageous.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.