German Speaking Customer Support - Remote in Greece
- Patrique Mercier Recruitment Pt
-
Verified
Job Description
Patrique Mercier Recruitment PT is excited to announce a remarkable opportunity for a German Speaking Customer Support representative, offering the flexibility to work remotely from Greece. Following our vision that 'With a new dawn comes your Next Job!', we are committed to connecting skilled professionals with rewarding opportunities across various industries. In this role, you will provide exceptional support to German-speaking customers, assisting them with queries related to our client's products and services. Your contributions will be vital in ensuring customer satisfaction and cultivating strong relationships with clients. If you are passionate about customer service and eager to support customers from the comfort of your home, we want to hear from you!
Responsibilities
- Provide high-quality customer support to German-speaking clients across various platforms.
- Assist customers with product inquiries, orders, and service-related questions.
- Resolve customer complaints and issues with professionalism and efficiency.
- Document all customer interactions accurately to inform future service improvements.
- Collaborate with team members to ensure a seamless customer experience.
- Stay informed about product and service updates to provide accurate information to customers.
- Contribute feedback to improve customer support processes and overall satisfaction.
Requirements
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, preferably in a remote capacity.
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to handle difficult situations and provide effective solutions to customers.
- Familiarity with customer support systems and technologies is advantageous.
- Excellent time management and organizational skills.
- Enthusiasm for providing top-notch customer service and assisting clients.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
