Pano

Product Manager - Situational Awareness

Job Description

The Role 

As a member of our product team you will nurture and grow how our product enables emergency managers and wildland firefighters to protect lives, communities, and our forests. We support customers across multiple industries (utilities, forestry, renewables, etc) that face an ever-increasing risk of wildfire and a growing Wildland Urban Interface.  Your core responsibility will be to lead collaboration with engineering, design, customer success, and operations to discover useful, usable, and feasible capabilities that bring clear value to our users and support our mission. You also develop empathy for your customers so you can optimally translate those opportunities into well-defined problems for your partners in engineering and design to seek solutions to. As a champion for your product domain you are the voice of the customer, driving transformation in your product and the organization.


What you’ll do
  • Define and manage the entire product lifecycle from concept and definition through development, detailed product specifications, and launch, in close collaboration with engineering and design. 
  • Influence the product line strategy and roadmap, including long-term vision, user segment insights, technical innovation, market trends, and platform capabilities. 
  • Be the voice of the customer, curating product definitions and communicating requirements from our customers. 
  • Drive decision-making on nuanced product trade-offs informed by key user journeys, technical insights, and product strategy. 
  • Collaborate cross-functionally with teams such as marketing, sales, and customer support to ensure cohesive product development and launch. 
  • Monitor and analyze product performance, using data-driven insights to inform continuous improvement and identify new opportunities. 
  • Champion user-centered design principles, ensuring that the user experience is at the forefront of product development.

    • What you’ll bring
  • 5-7 years of experience in product management.
  • BS/BA Degree in a technology-related field or equivalent experience.
  • A track record of shipping successful products
  • The technical chops to learn new tools, technologies, and concepts to work collaboratively together with engineering and customers.
  • Self-motivated with an ability to work fast and prioritize different tasks that are sometimes ambiguous.
  • Humility, empathy and open-mindedness - no egos.

    • Nice to have
  • Experience working in an early-stage startup (<100 engineers).
  • Experience building AI products, complex UX workflows, and/or enterprise software.
  • Experience working on observability, mapping, monitoring, and/or alerting products.
  • A passion for climate change adaptation and/or firefighting.

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