Product Manager, Passage

Job Description

We’re looking for a customer-obsessed product manager to join the Passage team who is passionate about building great developer products and defining the future of user identity. As the Product Manager for Passage, you will lead the development and execution of features related to authentication, user management, and developer experience. You should thrive by leading a trifecta of Design, Engineering, and Product to prioritize the most important customer problems. We’re looking for entrepreneurial problem solvers who not only identify problems, but recommendations and solutions as well. Extra points if you have a background in engineering, developer tools, or identity.


Our philosophy on Product consists of five core pillars:
- Focus and Execution - can you ship quickly and measure results?
- Customer Empathy - are you motivated first and foremost to solve customer problems?
- Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?
- Go To Market - can you understand and drive the business outcomes through product decisions?
- Technology - articulating how our technology beats our competitors


Product Managers play a highly visible role in the company and are critical to the development and execution of our product strategy. As PM’s, we are responsible for setting and championing the high bar for our products. You must excel at prioritization, collaboration and communication, while holding yourself and others accountable for measuring quality and business results. You will be responsible for defining and completing Passage’s product roadmap focusing on all aspects of end-user experience, developer experience, and overall quality. You need to be able to take a holistic view of a customers' needs that cross buyers, implementers, and end-users. You will be working with Engineering, Design, Marketing and GTM teams to ensure quality, security and usability of the service.

This is a remote opportunity within Canada and the US.


What we're looking for:
  • 4+ years of experience owning a product or a set of features and being responsible for its ultimate success with growth and experimentation product experience preferred
  • Track record of shipping and improving software and driving business impact through the feature/product you owned
  • Product management experience in authentication, identity, or developer tools
  • Strong understanding of modern tech stacks and developer preferences
  • A passion for improving funnel metrics and an ability to drive results through experimentation of various growth levers
  • Strong quantitative data fundamentals and a solid understanding of how to design rigorous experiments
  • An action-bias that won’t wait to create change
  • Obsession with customer problems
  • Represent the voice of the customer to motivate the team
  • Strong presentation and leadership skills
  • Excellent verbal and written communication skills that scales from technical to non-technical
  • Ability to inspire and bring together different teams and stakeholders to drive forward, solve problems and remove roadblocks
  • Ability to prioritize tasks and use data - both qualitative and quantitative - to drive decision-making
  • Background and experience in the fields of user privacy, security, identity and access management are a strong plus

  • What you can expect:
  • Working with a passionate, highly motivated Product team that is invested in your success and the success of your initiatives
  • A dynamic, highly collaborative environment
  • Empowerment to contribute to, and help drive, overall product strategy and the relative priority of the features you own on the roadmap
  • Being a part of the team that drives the success of 1Password, our products and business to the next level
  • Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes, while continuously embracing an entrepreneurial culture