Business Analyst

Job Description

Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally 🌎

Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. 🚀

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼

About the Role

We create and maintain a set of systems: client’s personal cabinet, payments, mobile application, partnership portal. These systems play a key role in day to day business operations.

International expansion and conversion to product company forces us to face and solve technology challenges on a next level: migration to public cloud, support of geographical distribution, adaptive scaling, product thinking approach.

Requirements

• Gather, analyze, and document business requirements for software development initiatives.
• Develop and maintain clear and structured requirements documentation, including functional and non-functional specifications.
• Collaborate with stakeholders, including product owners, developers, and UX/UI designers, to ensure alignment on business needs.
• Facilitate requirement elicitation sessions, workshops, and interviews with business users.
• Define and map business processes, identifying areas for improvement and optimization.
• Work closely with technical teams to ensure feasibility and proper implementation of business requirements.
• Contribute to backlog refinement, ensuring requirements are clear, prioritized, and well-documented.
• Support the validation of requirements through test case reviews and user acceptance testing.
• Proactively contribute to process improvements, communication, and inter-team collaboration.
• Communicate with Product Owners, Product Engineers, and other teams.
• Engage with stakeholders, including business, operations, risks, security, and technology teams.

Qualifications

• 3+ years of experience as a Business Analyst.
• Strong experience in gathering and documenting business and functional requirements.
• Proficiency in modeling business processes using BPMN, UML, or similar methodologies.
• Understanding of software development methodologies (Agile, Scrum, Kanban, Waterfall).
• Experience in working with tools like Jira, Confluence, and requirements management systems.
• Strong analytical and communication skills to effectively interact with stakeholders.
• Experience in coordinating with team members across different locations.
• Ability to facilitate discussions and drive consensus on business needs and solutions.
• Experience with API documentation and system integrations.
• Familiarity with SQL and data analysis techniques.