Business Analyst (Card Issuing)

Job Description

The role is about:

As part of payabl.'s Banking Domain, you will take full ownership of the Card Issuing Programme, working closely with cross-functional teams to deliver exceptional card solutions. This role is integral to expanding our product lineup, including launching virtual and physical cards, enabling seamless day-to-day banking, setting up custom limits, and facilitating various use cases such as employee benefits and ATM withdrawals. 

The goal is to provide insights that help the decision-making process, reach alignment on the requirements and help the Product Manager to make right decisions on the product development. The Business Analyst should drive initiatives within the product development cycle, be a knowledge hub on all data flows and be a bridge between stakeholder requirements and your team. 

You will: 

• Liaise with internal and external stakeholders to comprehend business requirements. 

• Analyze existing processes to identify gaps and opportunities for optimization. 

• Work closely with the Product Manager to understand business needs, dependencies influencing your scope, and gather requirements to design, develop, and implement solutions by your team and together with other teams. 

• Document and prioritize requirements and maintain product technical documentation up to date (API docs, wireframes, data flows, etc.). 

• Ensure a clear understanding of how your product interacts with other products in the organization and contribute to possible optimizations, assisting other teams in understanding your product specifics and tailoring their solutions accordingly. 

• Participate in understanding the problem, defining the scope together with a relevant PM, gathering requirements to help product teams plan, develop, and deliver the solution, and then maintain and enhance the product. 

• Maintain a deep understanding of the product architecture to suggest optimizations, provide scalability, security, and performance. 

• Collaborate with QA engineers to ensure deliveries address business needs and help product managers build seamless end-to-end processes for continuous delivery. 

• Analyze post-launch performance and provide feedback to product managers and teams. 

• Drive initiatives within the product development cycle, be a knowledge hub on all data flows, and be a bridge between stakeholder requirements and your team. 

• Ensure successful delivery by being a key link between technical teams and business stakeholders.

What we need: 

• Proven experience as a Business Analyst working either with card issuing, card acquirers or PSPs, alternative payment providers, banks, financial institutions, and ecommerce platforms, including Marketplaces, dealing with payment and financial functionality. 

• Deep understanding of product development processes (discovery and analysis, planning, delivering, testing, releasing, etc.). 

• Ability to create detailed requirements for engineering teams (user stories, acceptance criteria, etc.), consider dependencies and assess potential risks, coordinate work within sprint cycles (maintain backlog and actively participate in planning), and handle related documentation. 

• Excellent at communicating and presentation skills.
• Experience in data analysis insights (SQL, R, or Python, etc.). to any type of audience in a clear and actionable way.

• Sense of ownership and assuming end-to-end responsibility in everything you do.

• Ability to back your opinions with numbers. 

• Experience of working with senior decision-makers.

• Experience with data visualization tools is a plus. 
• Experience in building process flows using UML tools.

The perks of being a payabl.er:  

• 🌱 Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development. 
• 🌍Thrive in a multicultural workplace that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard. 
•  Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.  
• 📚 Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth. 

The benefits list above, states the benefits for Poland location only, to be based on a fully remote work model on B2B service agreement contract.

As the role is open to multiple locations though, the benefits list will differ depending on your location.

🚀 Hiring Process

1️⃣  Initial Interview
A 30-40 minute conversation with our Talent Acquisition team to discuss your experience, career goals, and expectations.

2️⃣  Technical Assignment
A take-home test designed to showcase your skills. You’ll have up to 5-7 days to complete it in a single attempt (estimated time: 60-90 minutes).

3️⃣  Third Interview

A online video discussion for 45-60 minutes with the Technical Experts focused on diving deeper into your experience and skills.

4️⃣ Final Behavioral Interview
A online video discussion of 45-60 minutes focused on team fit and collaboration with our Product Lead and CTO. This is your chance to dive deeper into our culture and align on expectations.