Solution Architect, Revenue Cycle Operations

Job Description

Essential Job Duties

Collaborate with stakeholders to gather and analyze business requirements, goals, challenges, and technical needs, and translate these requirements into technical specifications

Create high-level architectural and design specifications, with attention to system integration, interoperability, and feasibility analysis

Bridge the gap between business stakeholders and technical teams, communicating complex technical concepts in a clear and understandable manner

Present designs, proposals, and recommendations to stakeholders, gather feedback, and  align solutions with interoperability standards and compliance while maintaining requirement integrity

Provide technical leadership and guidance throughout the project lifecycle; collaborate with internal and external stakeholders to ensure that the solution is implemented according to the specifications and best practices

Deliver expert-level support for complex integration challenges

Proactively identify opportunities to optimize performance, scalability, quality, and advocate for process improvements

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

5+ years’ experience with complex customer implementations & system integration

Ability to understand business requirements, design best-fit solutions, and translate them into technical specifications

Excellent verbal, written and interpersonal communication skills

Facilitate communication of technical details to non-technical individuals

Strong customer-facing presence with proven ability to deliver compelling presentations, influence decision making, and facilitate productive meetings with customers, vendors, and 3rd parties

Highly engaging and collaborative style in working cross-functionally

Strong technical & project management acumen with the ability to drive operational excellence through partnerships with cross-functional teams

Strong troubleshooting skills; be able to quickly analyze and resolve issues

Thinks creatively, highly driven, and self-motivated

Quick learner who thrives in a dynamic and fast-paced environment

Experience with Jira, ticketing supporting system, preferred

Experience with Healthcare interoperability standards (e.g., X12, HL7, APIs), preferred

Understands protocols, middleware, architecture, and security standards related to interoperability data exchange and systems, preferred

Experience working with State Medicaid Agencies, MCO’s, and Homecare Providers; with experience in a SaaS environment preferred