Activecampaign

Growth Sales Representative

Job Description

The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal.



What your day could consist of:
  • Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
  • Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
  • Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
  • Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
  • Sales Partnership: Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.

    • What is needed:
  • Fluent English speaking, reading comprehension, and writing skills required, Spanish desired
  • A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, not required
  • 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
  • Experience using Customer Relationship Management (CRM) systems and other sales automation tools
  • Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
  • Strong written and verbal communication skills
  • Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
  • Proven ability to address challenges, objections, and obstacles
  • Commitment to achieving results and a history of taking initiative to drive success
  • Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
  • Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
  • Strong time management skills
  • Experience using technology and software tools, as the role involves showcasing the product and using internal systems

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