Application QA Engineer 3 (Salesforce)

Job Description

Role Summary
As an Applications QA Engineer 3, you will lead and ensure the quality and reliability of software applications through rigorous manual and automated testing. Combining leadership and technical expertise, you will drive IT Applications projects to deliver high-quality systems that exceed expectations.


What You Will Do
  • Drive team members to suggest ideas for innovation and ensure follow-through.
  • Provide coaching and guidance to junior members to enable them to contribute more effectively
  • Provide out-of-hours support as requested for incidents
  • Coordinate test efforts with all affected parties, e.g., business stakeholders, other IT teams
  • Contribute to Performance Feedback
  • Participate in technical analysis and design review sessions
  • Lead in bug and metric review meetings for stream
  •  
    Manual
  • Contribute and perform test coverage reviews
  • Organize regression activity of the team and own status reporting
  • Lead the complete delivery for a large project(s) with minimal support

  • Automation
  • Can adapt to different test automation technologies and lead proof-of-concept initiatives
  • Able to mentor junior resources on how to implement test automation and share best practices
  • Contributes to the overall architecture of the automation framework and seeks ways to implement process improvements
  • Drives self to become SME for test automation and contributes to the development of other team members
  • Conducts regular peer reviews and source control PR approvals


  • What You Will Bring
  • Essential:
  • At least 5 years of solid experience in application QA/testing.
  • At least 2 years of QA leadership experience.
  • Proven experience in Functional, enterprise-system level testing and a strong desire to learn automated testing tools such as Selenium or Provar.
  • Strong knowledge of both manual and automated testing practices.
  • Ability to ensure accountability and communicate effectively with diverse teams.
  • Proven record of driving results and engagement, while supporting team objectives.
  • Expertise in creating, planning, and executing test strategies and test plans to promote quality in all aspects of delivery
  • Amenable to work on EMEA Shift (4PM-1AM)

  • Desirable:
  • Salesforce experience or familiarity with related enterprise systems.
  • Experience with CICD pipelining for deployment (e.g., Bamboo, Jira, Git, Atlassian).
  • Hands-on experience with QA tools like Provar and automation frameworks.
  • Exposure to performance testing and monitoring.